Returns & delivery methods

Delivery methods

Manouche offers two types of delivery provided by the services of La Poste:
The small sending in letter followed
Colissimo with tracking

Sending to a parcel relay point is also offered for shipments in mainland France only.
For international shipments, Manouche now offers a shipping service to the following countries provided via Colissimo International:
Italy, Spain, Portugal, Germany, Belgium, Luxembourg and the Netherlands.
Shipments outside the EU and overseas are possible, for this you must contact us directly.
Returns

A problem with a fabric?

Manouche refunds you or exchanges without conditions any product bought on the shop which would not present in your eyes an optimal quality.

The product must be returned to us whole and in its original condition.
You have 14 working days to contact us by email: contact@manouchetissus.com.
We will get back to you without delay to organize the management of your return.

The return shipping costs are automatically reimbursed to you on proof of payment only.

Have you changed your mind? No problem.

We fully understand that online purchases may sometimes not be what you expect. You can therefore completely change your mind and return your fabric to us, whether it was purchased by the meter or as a coupon.

The return shipping costs

Manouche being a very small company, it does not have the means to offer you the shipping costs associated with this type of return. These will therefore remain your responsibility.

The product must be returned to us whole and in its original condition.
You have 14 working days to contact us by email: contact@manouchetissus.com. We will get back to you without delay to organize the management of your return.

Questions? Write U.S ! contact@manouchetissus.com


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